Zvolta host manual

Your charger.
Ready to host.

A practical guide for Zvolta hosts: install your charger, connect it to the network, complete commissioning, and manage it day to day.

  • Install safelySite readiness guidance
  • Connect reliablyWi-Fi and GSM setup
  • Commission correctlyApp-based test session
  • Operate confidentlyPartner portal guidance
01 · Charger guide

Find your charger. Follow its guide.

Select the charger installed at your location to review its specifications and site requirements.

Zvolta 3.3 kVA charger: green wall unit with display and Zvolta logo
ZVACS16-3K3-25-03

Zvolta 3 kW

A compact single-phase AC charger for homes, EV bikes, scooters, small offices and low-traffic sites. Smart software and free standard installation are included.

Input
1 phase, 230 V AC, 50 Hz
Rated output
3.3 kVA / 16 A
Output
1 phase, 230 V AC, 50 Hz
Socket
Universal AC socket (types A, B, C, D, F, G)
Dimensions
305 × 381 × 175 mm
Ingress protection
IP54
Protection
30 mA RCD, overload, over-voltage, tamper detection, vandalism protection
Connectivity
Wi-Fi and GSM
Operating temperature
−5°C to +60°C
Humidity
Up to 95%
Wiring: red
Live
Wiring: blue
Neutral
Wiring: yellow/green
Earth
Full product page
02 · Installation

Start with a safe site.

A qualified electrician or Zvolta-approved installation partner must complete all electrical work.

  1. 01

    Check the location

    Use a strong, dry, accessible mounting surface. Keep clear of standing water, likely impact and trip hazards.

  2. 02

    Prepare power

    Provide a dedicated single-phase 230V AC circuit rated for the selected charger capacity.

  3. 03

    Connect correctly

    Red: Live. Blue: Neutral. Yellow/Green: Earth/Ground. Isolate supply before all electrical work.

  4. 04

    Check coverage

    Confirm reliable Wi-Fi coverage or GSM signal at the charger's exact final position.

03 · Wi-Fi commissioning

Connect the charger to the network.

Use this installer-only process after completing the electrical connection and powering on the charger.

Before you start. Connect your phone to the charger's temporary ZVOLTA network. A "No internet connection" message is normal during setup.

  1. Phone screenshot: joining the charger's temporary ZVOLTA Wi-Fi network
    01

    Connect to the charger

    After the electrical connection is complete and the charger is powered on, open Wi-Fi settings on your phone and join the temporary network named similar to ZVOLTA-144EF9.

  2. Phone screenshot: the WiFiManager page at 192.168.4.1 with Configure WiFi
    02

    Open WiFiManager

    Your phone may show 'No internet connection'; this is expected. Open a browser, enter 192.168.4.1, then select Configure WiFi.

  3. Phone screenshot: list of nearby Wi-Fi networks in WiFiManager
    03

    Choose the site network

    Select the Wi-Fi network that will provide stable coverage at the charger's final installation location.

  4. Phone screenshot: WiFiManager form with SSID and Password fields
    04

    Enter Wi-Fi details

    Enter SSID (the Wi-Fi name) and Password (the Wi-Fi password). Do not edit Device ID, Access Token, MQTT fields, GSM APN, or charger capacity unless instructed by Zvolta.

  5. Phone screenshot: settings saved in WiFiManager
    05

    Save and verify

    Press Save. Wait for the charger to reconnect and confirm it appears online on the Zvolta platform before handover.

Final commissioning

Restart. Scan. Test.

  • Restart: Switch the internal MCB inside the charging box off, wait a few seconds, then switch it back on.
  • Wait for the QR: Once the QR code displays, the charger is ready for commissioning.
  • Run a live test: Use the Zvolta Customer App to scan the QR, start a session, stop it, and confirm the record appears on the platform.
  • GSM setup: When using GSM, complete the same restart and test-session process once the QR code displays.
04 · Daily operations

Simple for drivers. Clear for partners.

Zvolta customer app

Start a charging session

  1. Sign in using your registered mobile number.
  2. Connect the compatible cable or charging gun.
  3. Scan the charger QR code or select the charger in the app.
  4. Tap Start Charging and monitor the session.
  5. Tap Stop Charging before disconnecting.
Zvolta partner portal

Keep the site running

  • View live charger status
  • Monitor online and offline chargers
  • Review sessions, consumption and revenue
  • Identify chargers that need attention
  • Track transaction history
Open the partner portal
05 · Support

Keep charging with confidence.

Do not use a charger that has visible damage, water ingress, a damaged cable, loose connections or an unresolved fault message.

Charger offline?Check power, Wi-Fi or GSM signal, then allow time to reconnect.
Charging stops?Check vehicle connection, power supply and charger status before restarting.
Connector will not fit?Do not force it. Confirm vehicle and cable compatibility.
Visible damage or fault?Stop use immediately and contact Zvolta support.