Growth · Karachi, Pakistan · Full-time
Customer Success Specialist
Help drivers and hosts get the most out of Zvolta, and make sure every question gets a clear answer.
The role
What you'll do.
- Answer driver and host questions on WhatsApp, phone and email.
- Help with charging, wallet and app issues.
- Pass recurring problems and feedback on to the product and operations teams.
You
What we're looking for.
- Clear, friendly communication in English and Urdu.
- Patient and organised when handling many conversations.
- Comfortable using mobile apps and support tools.
Apply
Apply for Customer Success Specialist.
Share a link to your CV (Google Drive, Dropbox or LinkedIn). We reply to every application.
Thanks, we've got it.
We'll review your application and get back to you within a week.